What’s Wrong With Email?
Let’s face it: most people hate change, especially when it’s forced upon them from the outside. We will all have seen occasions when people insist on performing a task in an inefficient manner, even...
View ArticleAchieving Buy-In for UCC
In the previous blog, which discussed the limitations of relying purely on email for communication and collaboration, I suggested that achieving change is difficult, as few people relish change for its...
View ArticleThe impact of Generation Y
Born digital, the kids who grew up with the Internet are appearing in the workforce. It is important to attract and retain the best of this Generation Y, and unified communications and collaboration...
View ArticleFinding the Right Partner
A unified communication and collaboration (UCC) system involves migrating to IP telephony, consolidating networks and integrating your communication platforms. The benefits include boosting...
View ArticleWhat habits do Gen Y employees bring that IT will need to manage?
It is clear that the adoption of mobile devices can improve productivity hugely, and that the new generation of employees – often dubbed millennials or Generation Y – needs no urging to adopt the...
View ArticleIn what specific ways can a UCC improve productivity?
UCC can improve enterprise employee productivity across the board – and the bigger the organisation, the greater the benefits. But in what specific ways does the technology achieve this result? At the...
View ArticleWhat are the key stages in deploying a UCC?
Because unified communication and collaboration (UCC) systems contains a wide range of technologies and processes, it’s important to enumerate the various stages in a UCC deployment – and to get them...
View ArticleUCC – to host or not to host?
Unified communications and collaboration (UCC) is a catch-all terms for a range of technologies. Is it best to outsource as much as possible, keep it in-house for greater control, or adopt a mix and...
View ArticleWhat drives adoption of UCC?
What are the needs of the various teams within the enterprise for unified communication and collaboration (UCC) technologies – how do they differ, and where do they coincide? People are at the core of...
View ArticleA UCC snapshot
In the last of this series of UCC-related blogs, it is worth recapping the key points that we’ve covered relating to the value of UCC, its implementation, and the role that Gen Y employees have,...
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